Serenity Hotel Boutique By Alsol, Playa del Carmen - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa del Carmen, Mexico, 77720

Serenity Hotel Boutique By Alsol, a 5-star property in downtown Playa del Carmen, offers 30 minimalist suites, an outdoor swimming pool, private parking, and a Mexican fusion restaurant, all positioned just a 3-minute walk from the beach.

Contemporary Room Features

Guest rooms at Serenity Hotel Boutique feature air conditioning, flat-screen TVs, and spacious bathrooms with luxury finishes. Room configurations range from intimate studios to two-bedroom suites, each equipped with modern kitchenettes and dining areas.

Rooftop Dining Experience

The restaurant serves innovative Mexican fusion cuisine crafted by Chef Fabián Figueroa. BarBelo Roof Club provides cocktails and snacks alongside city views.

Premium Hotel Services

Serenity Hotel Boutique By Alsol maintains a 24-hour front desk, concierge service, and co-working space. The rooftop pool area features an Onyx Bar with evening ambient lighting.

Central Beach Location

Located in Centro, the property provides direct access to Quinta Avenida's entertainment venues. Notable attractions within 0.5 miles include Kool Beach Club, Mamita's Beach Club, and Playacar.

“The hotel is perfectly situated just a short walk from the beach and the vibrant 5th Avenue, surrounded by fantastic shops and restaurants.”view full review

View hotel on map

“Lovely hotel with friendly staff and great amenities!” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-22:00

from 02:00-12:00

Amenities

Private parking is possible on site at USD 15 per day.

Wireless internet is available in the entire hotel for free.

Other information

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are allowed on request.

Number of floors:4

Number of rooms:30

Former name

serenity grand suites hotel boutique

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

Junior Suite

Max:

2 persons

40 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

Check Prices

Superior King Suite

Max:

2 persons

77 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Playa del Carmen4000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.6 mi

Cancun (CUN) 34.2 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Relaxing Rooftop Pool

“The rooftop pool was a good escape, clean and well-maintained, perfect for enjoying refreshing drinks while soaking up the sun.” view full review

Spacious and Cozy

“My room was not only spacious but also incredibly cozy with a massive, comfortable bed that ensured a great night's sleep.” view full review

Delicious Free Breakfast

“The complimentary breakfast was a fantastic addition, offering a variety of tasty options to start the day on a high note.” view full review

Helpful Business Room

“When I faced WiFi issues, the rooftop business room came to the rescue, allowing me to work efficiently in a comfortable environment.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Packed lunches

Business

Business center
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Rooftop pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Air conditioning
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa del Carmen, Mexico, 77720

Map view

10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa del Carmen, Mexico, 77720

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

4700 ft

Mall

Quinta Alegria Shopping Mall

3300 ft

Museums

3D Museum of Wonders

3300 ft

Church

Nuestra Senora del Carmen Catholic Church

3300 ft

Beach

Mamita's Beach Club

2900 ft

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Night club

Coco Bongo

3300 ft

Museums

Museo Frida Kahlo Playa Del Carmen

5000 ft

Beach

Kool Beach Club

3300 ft

Gallery

La Galeria de Playa Art Gallery

2200 ft

Gallery

Riviera Art Gallery

2500 ft

Beach

Playacar

3300 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

2800 ft

Albatros

Martina Beach Club

2000 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

3100 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3300 ft

Avenida entre 24 y 34 calles 5a

Caminarte

3300 ft

Gallery

Galeria Luis Sottil

3800 ft

Aquarium

Aquarium Beach

3300 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

4900 ft

Beach

Playa Mamitas

3300 ft

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

2700 ft

Shopping Area

Plaza Las Americas

2700 ft

Store

DAC Verduras y Frutas

3000 ft

Store

MEGA Soriana

3300 ft

Store

ME Dive Center

3300 ft

Nearby

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

800 ft

Gallery

Tierra Huichol

1900 ft

Av.10 Manzana 144

The Union

1900 ft

Beach

Shangri-la's Beach

1900 ft

Restaurants

El pirata

300 ft

Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av

Consuela at Hotel Morgana

300 ft

10 Avenida Norte 16

La Cueva del Chango

1100 ft

38th Street Between 5ta Avenue And the Sea Zazil Ha

Dona Delia Ita-Mex Gourmet

400 ft

Calle 42 Entre Av 10 y 5ta Av Entre Avenida 10 y 5ta Avenida

Las Hijas de la Tostada

800 ft

Av. Constituyentes Between 95 And 100

De Local

500 ft

Av. 5ta con calle 40ta

Canalla Cocina

500 ft

5av And 40st local 6B

Colectivo Mexicano Cervecero

500 ft

5th Ave Between Calle 40 and 42

Carlo Carlo Ristorante e Pizzeria Italiana

800 ft

Av. 5ta X Calle 38 Norte Lt. 10

PIOLA Playa del Carmen

1100 ft

Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38

Gluay Maai Thai

1000 ft

Calle 38 Nte Between 5 Av & El Mar

Reviews and Ratings

Feedback from previous guests about their experience.

78%

enjoyed the hotel and would happily stay again

7.8/10

Very good

Rooms

9.4

Location

9.4

Service

7.8

Dining

5.4

Mary

United States of America, March 2025

7.6/10

I really enjoyed my stay at this boutique hotel! The rooms are spacious and well-kept, with a lovely balcony and kitchen that added to the experience. The staff were incredibly helpful and made me feel welcome throughout my stay. However, the breakfast options could definitely use a bit more variety, and I ran into a couple of minor service hiccups during my stay. Overall, I found it to be a great value for the price!

Rooms

9.0

The rooms were unique, spacious, and very clean. I loved having the option of a kitchen and a balcony to enjoy the fresh air.

Service

7.0

The front desk staff were consistently friendly and helpful, making the check-in process smooth. I did experience some oversights with room amenities on a couple of days.

Location

9.0

The hotel is tucked away from the noise of bars and clubs, which I really appreciated. It's conveniently close to great restaurants and the beach, making it easy to explore.

Dining

5.0

While breakfast was included, I found the options somewhat limited and repetitive. A bit more variety would enhance the experience.

Facilities

8.0

The amenities at the hotel were good, especially the pool area which was well-maintained and relaxing.

William

United States of America, March 2025

8.0/10

I had a wonderful stay at this boutique hotel with its spacious and modern rooms that felt like a cozy suite, complete with a huge comfy bed. The staff was exceptionally nice and very professional, though I did notice a couple of missing toiletries during my stay. The location is great, being close to shopping and dining but still peaceful. However, the dining options were a bit underwhelming, especially for breakfast. Overall, it was a great value for the quality offered.

Rooms

10.0

The rooms were just incredible, bright, and breezy, like a suite with a kitchen and an unbeatable bed.

Service

8.0

The staff provided amazing service, especially at check-in, but there was a small issue with missing shampoo for two days.

Location

9.0

The hotel is in a very comfortable area, close to all the shopping and restaurants while being away from the noisy bars.

Dining

5.0

I found the dining experience a bit disappointing due to the limited breakfast choices.

Facilities

8.0

The hotel offered good amenities, though I didn't have a chance to use all of them.

Michael

United States of America, March 2025

8.2/10

My stay at this boutique hotel was quite pleasant overall. The rooms were incredibly comfortable and well-equipped, allowing for a relaxing atmosphere. The staff were exceptionally helpful, providing valuable insights about the area. However, the dining experience left something to be desired, and I think they could enhance the breakfast options. The location was a definite plus, being near both the beach and numerous shops.

Rooms

10.0

The rooms were spacious, clean, and included a kitchen, which I loved. The bed was huge and super comfy, making for great nights of sleep.

Service

9.0

The staff were warm and friendly. From before I arrived, they offered assistance and made my stay feel relaxing.

Location

10.0

The hotel is conveniently located just a short walk from the beach and numerous shops, which was fantastic. Plus, there’s a lovely area nearby for exercising, which I appreciated.

Dining

5.0

While the breakfast options were included, I found them quite basic. It would really help if they added a buffet option for an extra charge to enhance the experience.

Facilities

7.0

The hotel had a lovely ambiance, with well-maintained common areas. Although the dining facilities could use improvement, the rest was quite pleasant.

Albert

United States of America, December 2024

8.4/10

I had a wonderful stay at this boutique hotel. The rooms were spacious and thoughtfully designed, making for a very comfortable experience. The staff went above and beyond to ensure I felt welcomed. On the downside, the breakfast could have offered more variety, and I noticed a few minor issues with amenities that could use some attention. Overall, it’s great value for money, especially given its charm.

Rooms

9.0

The rooms were spacious and clean, featuring modern decor and a comfortable layout. I particularly loved the bed—it was one of the best I've ever slept on!

Service

9.0

The staff was incredibly helpful and friendly, especially at check-in. They truly made me feel welcome during my entire stay.

Location

9.0

The hotel is conveniently located away from noisy bars yet still close to shopping and restaurants. It's just a short walk to the beach.

Dining

7.0

Breakfast was decent but could use more choices. I appreciated the fresh options available, but a wider variety would have been nice.

Facilities

8.0

The hotel had a relaxing atmosphere with well-maintained facilities. The pool area was inviting and perfect for lounging.

John

United States of America, November 2024

7.4/10

I really enjoyed my stay at this boutique hotel. The rooms felt more like a modern apartment with a living area and a separate bedroom, and they were very clean and comfortable. The spacious balcony was a lovely touch! However, the service was a bit slow at times, and they forgot to stock my room with shampoo. The location was absolutely perfect, being close to beaches and plenty of dining options. Overall, I felt it was a good value for the price I paid.

Rooms

9.0

The rooms were modern and very comfortable, complete with a separate living area and an extra-large bed. The added balcony made it feel even more spacious.

Service

6.0

While I had a couple of friendly interactions with staff members, there were moments when the service felt slow and uncoordinated, like when they forgot to provide shampoo.

Location

10.0

The hotel is perfectly located within walking distance of great restaurants and shops, and just a short stroll to the beach.

Dining

5.0

The breakfast options were decent but not extensive, just basic items like eggs and toast, which left me wanting a bit more variety.

Facilities

7.0

The facilities were well-kept, but I did not have the chance to use all of them during my stay.